Privacy Policy Statement

Protecting your personal information matters to us

Introduction and commitment

We collect and manage your data according to the Protection of Personal Information Act (POPIA) and GDPR guidelines. This policy outlines how we handle, process, and safeguard your information when you use our site.

By visiting nexuneolev.sbs, you consent to our data practices as described. Our goal is to ensure transparency about what data we collect, how it is used, and your rights regarding your personal information.

How we collect information

We gather personal and usage data through forms you complete and technology such as cookies or analytics tools.

Information you provide directly

  • Contact details you submit on our forms
  • Business information for consultations
  • Feedback or survey responses
  • Support requests you send us
  • Emails or phone calls with our team

Information collected automatically

  • Website usage analytics (e.g., page visits)
  • Browser and device details
  • IP address and approximate location
  • Session duration and actions
  • Cookies to enable site features

How we use your information

Your data supports service delivery, communication, legal compliance, and ongoing improvement of our site and offerings.

  • Responding to your requests and enquiries
  • Arranging consultations and meetings
  • Improving website functionality and usability
  • Complying with legal and regulatory requirements
  • Communicating service updates or changes
  • Ensuring site security and fraud prevention
  • Gathering aggregated site usage statistics

Your trust matters: We apply robust safeguards to protect your information and never sell your data to third parties. Access is limited to authorised personnel only.

Data sharing and disclosure

Your information may be shared with service providers or authorities for legal compliance, but never sold or used for unauthorised marketing.

Working with service providers

We carefully select partners for IT, analytics, and communication services, requiring strict data confidentiality from them.

Legal and regulatory obligations

Data may be disclosed to comply with law, court orders, or government requests as required.

Anonymous analytics and statistics

We use aggregated, non-identifiable information to improve our website and services.

Your privacy rights

You may request access, correction, deletion, or restriction of your personal data in line with POPIA and GDPR rights.

  • You can request a copy of your data
  • You can ask for data corrections
  • You can request data deletion
  • You can request transfer to another provider
  • You may object to certain data uses
  • You can request restriction of use

Contact us at the details below for privacy requests or questions.

How we protect your data

Technical and organisational controls prevent loss, misuse, and unauthorised access to your information.

Technical security measures

  • Encryption of data at rest and in transit
  • Secure user authentication methods
  • Regular vulnerability assessments
  • System and software access controls

Organisational security practices

  • Staff privacy training and awareness
  • Access control policies
  • Incident response planning
  • Supplier risk assessments

How long we keep your data

We keep your information only as long as needed for business, legal, and regulatory purposes.

  • Kept while your account is active
  • Kept for analytics purposes only
  • Kept for our communication records
  • Kept as required by tax law
  • Kept as long as you consent

Once data is no longer needed, we securely delete or anonymise it.

International transfers of data

Where required, data may be transferred to partners outside South Africa, always with legal safeguards in place.

  • Legal contracts with overseas providers
  • Transfers only where necessary for services
  • Privacy impact assessments for new transfers
  • Compliance with POPIA and GDPR

Cookies and online tracking

Cookies help us personalise your site experience and analyse traffic trends. You can manage or block cookies anytime.

Types of cookies we use

  • Enable site functionality and security
  • Collect analytics to improve performance
  • Customise your preferences
  • Enhance site features for you

You can manage cookie preferences via your browser settings or our banner.

Policy updates and changes

We may update this policy as regulations or practices evolve. Changes will be posted here with an updated date.

  • Updated policy posted on our website
  • Email notification for major changes
  • Highlighted updates at your next login
  • Clear version history on this page

Please review this page regularly for new updates.

Contact for privacy questions

Reach out by email or phone for questions or requests about your data rights.

Nexuneolev

Willowbridge / Tyger Valley, Cape Town South Africa

Phone: +27(13)2887456

Email: content@nexuneolev.sbs

Policy last updated May 14, 2026

Effective from May 14, 2026

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